Please Enable Javascript to Continue. We apologize for any inconvenience.
AVONDALE, CITY OF 11465 W CIVIC CENTER DR AVONDALE, ARIZONA 85323 (623)333-2200 http://www.avondaleaz.gov
Apply Now >
Bookmark: http://nationaltestingnetwork.com/publicsafetyjobs/fullJobDetails.cfm?agencyjobid=70&jobid=6&agentid=81
Updated: August 04, 2025
The City of Avondale is now hiring Entry-Level Police Communications Dispatchers—start your career in public safety today!
1. Submit an Online Application on the City of Avondale's Career page at www.avondaleaz.gov/careers
2. Take the Typing Assessment with the National Testing Network (NTN)Passing applicants will receive an email with instructions on how to take or submit a typing assessment after the position closing date.
All testing must be completed by Wednesday, August 27, 2025. After the testing window closes, candidates will not be permitted to register to test or submit existing scores. Individuals who do not complete both portions of the testing process (application and typing assessment) will not be eligible to continue in the recruitment process.
Answers 9-1-1 and non-emergency calls for the Avondale Police Department and facilitates fire and medical assistance, as appropriate. Obtains accurate, essential information to process each call according to established protocols and inputs all relevant details into the Computer Aided Dispatch (CAD) system for timely dispatch.
Additional functions of the position include:
Provides excellent customer service at all times. Dispatches responders by communicating information to police officers as well as facilitating needed medical and fire emergency services to people in distress.
Monitors assigned radio channels; dispatches calls and information to police units via CAD and the radio system; maintains accurate status and location of police units; and maintains a computerized log of calls for service and units dispatched.
Multitasks at a high level while utilizing the radio and phone system, while simultaneously entering information into the computer-aided dispatch system. Must maintain accurate and up-to-date information on every call for service.
Supports officers by looking up information in several computer systems, searching for data including vehicle information and warrants; monitors radio traffic, city alarm systems, security cameras, and dispatches emergency responders as appropriate to ensure officers' safety.
Maintains critical records by entering, clearing, and verifying all warrants, missing persons, stolen articles, and stolen vehicles; enters property into computer systems and completes all necessary paperwork.
Performs tactical dispatch for SWAT team responding to incidents, as assigned.
Operates and maintains various office equipment, including multiple computers, printers, copy/fax machines, and phone systems at a high level.
Performs other duties as assigned.
To view the full job description and learn more about the responsibilities and qualifications, please click to view the Class Specification here.
High School Diploma or GED equivalency is required.
Knowledge of basic operational, technical, or office processes.
A minimum of (2) years of customer service experience.
Must be able to successfully complete and pass a typing test with a minimum score of 35 words per minute.
Must be able to obtain a Terminal Operator Certification (TOC) within six months of hire. Certification must be renewed every two years and maintained for the duration of employment.
Must be able to successfully pass a comprehensive background check and a psychological exam.
Employment offers are conditional upon the successful completion and passing of:
NeoGov Application
Typing Assessment
Panel Interview
Comprehensive Background Investigation and Fingerprinting
Psychological Evaluation
Human Resources DepartmentCity of Avondale(623) 333-2200hr-recruitment@avondaleaz.gov
