SANTA ANA POLICE DEPARTMENT
60 CIVIC CENTER PLAZA
SANTA ANA, CALIFORNIA 92701
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Updated: July 17, 2019
Job Classification: Correctional Officer (Bilingual and Non-Bilingual)
The city of Santa Ana is currently building an eligibility list for Correctional Officer (Bilingual and Non-Bilingual) positions. To be considered for this position, all candidates are required to submit a department application, located here, as well as complete the REACT Corrections exam through National Testing Network.
Salary Information: $5,151.00 - $6,260.00 Monthly(Salary listed does not include bilingual pay)Benefits Information: For an extensive list of employee benefits, please visit https://www.santa-ana.org/hr/employee-benefits
Candidate Contact:Norma BuckleyHuman Resources Technician714firstname.lastname@example.org
Department Overview: The City of Santa Ana is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a PASSION for public service. Having the best employees provides the best service to the community.
At the Santa Ana Police Department, our commitment to service is simple: we strive to enhance the quality of life by employing Community Oriented Policing with Traditional Policing efforts for the betterment of everyone in our community. This approach requires members of the Santa Ana Police Department to be men and women of great character with selfless compassion and empathy in service.We are looking for strong applicants who will support the mission of the Santa Ana Police Department with a lifelong commitment in service to others, focused on servant leadership.City Information: Santa Ana, Orange CountyPopulation: 334,217
Description: Under general supervision, performs functions related to the incarceration and care of inmates during a shift.
The Correctional Officer position is dependent upon funding by the US Marshal Services or other funding sources. If this funding source discontinues, the position may be deleted from the budget.
CHARACTERISTICS OF SUCCESSFUL PERFORMERS:
Successful performers are courteous and fair-minded when dealing with prisoners and the public. Logical and level headed, these individuals display common sense and maturity and exercise good judgment when evaluating and responding to situations. They react appropriately and quickly in both crisis and routine situations. In addition, they have excellent interpersonal communication skills, and the ability to work well with people from a variety of ethnic and cultural backgrounds.
Sufficient training and/or experience conducive to the skills and abilities listed below. In addition, candidates must possess and retain a valid California Class C driver's license as a condition of employment.
Skill in: Exercising safe and effective physical restraint tactics; basic typing and computer knowledge; organizational skills; dealing effectively with a wide variety of people; and writing reports.
Ability to: Maintain security, control, and custody of inmates in an assigned facility; effectively and expeditiously search persons and identify contraband and potentially dangerous items; escort and restrain inmates; respond to emergency or stressful situations quickly, calmly and decisively; observe situations and recall facts; interact with people of varied social, economic, and cultural backgrounds; communicate in a clear, concise, and persuasive manner to relay information and gain compliance; establish and maintain effective working relationships with others; render emergency first aid; understand and follow rules and oral and written instructions; perform basic arithmetic computations; and maintain records and prepare reports.
Special Requirements: Must be willing and able to work rotating shifts, nights, holidays, and weekends. Officers will work any time of day as required, including times of city and/or civil emergencies.
Tattoo Policy: Tattoos shall not be visible while employees are on-duty. If you have any visible tattoos on
or behind the ear, on the hands or fingers, on the neck or head that cannot be covered by a standard
collared uniform shirt, you do not meet our tattoo policy and you will not be able to continue in the
selection process. If you have any questions regarding the tattoo policy, please contact Background Unit
Supervisor, Corporal Pedro Duran via e-mail at PDuran@santa-ana.org.
Candidates will be required to attend and successfully complete an eight-week correctional officer training academy.
Essential Functions Include But Are Not Limited To:
Ensures the safety of inmates and staff in a direct supervision correctional environment. Adheres to state and federal laws related to the confinement and supervision of inmates. Completes the arrestee booking process and conducts searches of those in custody. Conducts interviews with inmates. Performs record checks and issues citations. Fingerprints and photographs inmates. Accepts and secures property to be used for evidence or held for safekeeping. Dispenses clothing and linen to inmates. Inspects jail facilities for cleanliness and maintains appropriate security and maintenance standards. Supervises inmates assigned to the various housing units; supervises a variety of housing unit activities that include meal distribution, use of the showers, use of phones, visitation, recreation, and ensure inmates maintain general housing unit sanitary standards. Supervises the administering of oral medication to inmates by medical staff. Performs administrative duties such as scheduling and prepares basic incident reports. Records daily activities on electronic logs documenting inmate meal distribution, headcounts, inmate visitation, property distribution, bookings, and other significant events. Oversees and instructs groups of inmates assigned work details. When necessary, physically restrains inmates, uses defensive weapons as directed by the on-duty supervisor; secures inmates into restraint chairs or similar equipment, when necessary. Monitors visitors/contract employees entering and exiting the facility and supervise their contact with inmates. Processes inmate correspondence, monitors inmate phone calls and processes inmate request slips. Responds to inmate grievances and conducts disciplinary hearings. Prepares for the transportation of inmates by applying restraint equipment and inspecting vehicles for safety. Escorts inmates throughout the facility. Processes inmates for release. Oversees and controls jail movement from a central control room. Testifies in court. May be assigned to transport inmates outside of jail facility if assigned to the Jail Transport Unit. Performs related functions as required.
All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Please note that resumes will not be accepted in lieu of an online application.
Applications, as well as responses to the supplemental questionnaire, will be reviewed by the Human Resources Department and Police Department. A Personal History Statement and Background Investigative Questionnaire, completed by candidates prior to the end of the selection process, will also be reviewed by the Police Department. Applicants that possess the most recent and pertinent qualifications will be invited to continue in the selection process, which includes: