Job Information

SANTA ANA POLICE DEPARTMENT
60 CIVIC CENTER PLAZA
SANTA ANA, CALIFORNIA 92701
714-245-8670
http://www.santa-ana.org/pd/

Bookmark: http://nationaltestingnetwork.com/publicsafetyjobs/fullJobDetails.cfm?agencyjobid=1201&jobid=3&agentid=656

Updated: September 30, 2021

Job Classification: Correctional Services Officer Part-Time (Bilingual and Non-Bilingual)

The city of Santa Ana is currently building an eligibility list for Correctional Services Officer Part-Time (Bilingual and Non-Bilingual) positions. To be considered for this position, all candidates are required to submit a department application, located here, as well as complete the REACT Corrections exam through National Testing Network.

Salary Information: $20.01 - $24.32 Hourly
(Salary does not include bilingual pay)

Benefits Information: For an extensive list of employee benefits, please visit https://www.santa-ana.org/hr/employee-benefits

Department Overview: The City of Santa Ana is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a PASSION for public service. Having the best employees provides the best service to the community.

At the Santa Ana Police Department, our commitment to service is simple: we strive to enhance the quality of life by employing Community Oriented Policing with Traditional Policing efforts for the betterment of everyone in our community. This approach requires members of the Santa Ana Police Department to be men and women of great character with selfless compassion and empathy in service.

We are looking for strong applicants who will support the mission of the Santa Ana Police Department with a lifelong commitment in service to others, focused on servant leadership.

City Information: Santa Ana, Orange County
Population: 334,217

Job Requirements

Description:

This is a part-time position. The incumbent(s) will work up to 20 hours per week. Work schedule is to be determined and open for discussion. This recruitment is open until further notice. Therefore, it can close at any given time and without notice. You are encouraged to apply immediately!

Under general supervision of full-time staff, performs duties related to booking, monitoring and maintaining order among inmates in a direct supervision jail facility.

This part-time classification is distinguished by the need to exercise independent judgment and initiative in the performance of duties within specific areas of responsibility in a Type II jail facility that uses a "direct supervision" inmate management philosophy. Incumbents will work independently under the indirect supervision of designated full-time jail or police department personnel.

Note: CalPERS (CA PUBLIC EMPLOYEES' RETIREMENT SYSTEM) retired annuitants are not eligible for this position.

The Correctional Services Officer (Part-Time) position may be dependent upon funding by the US Marshal Services or other funding sources. If this funding source discontinues, the position may be deleted from the budget
CalPERS (CA PUBLIC EMPLOYEES' RETIREMENT SYSTEM) retired annuitants are not eligible for this position.
Bilingual fluency is not required at this time. Applicants interested in receiving bilingual pay, which is an additional $0.73/hour, must be fluent in both English and any one of the following languages: Spanish, Vietnamese, Samoan, Hmong, Korean, or Cambodian.

Minimum Qualifications:

Sufficient training, education, and/or experience to demonstrate the skills and abilities listed below; successful completion of pre-employment process including comprehensive background investigation with no felony convictions; 18 years of age at the time of application.

Skill in: Exercising safe and effective physical restraint tactics; basic typing and computer use.

Ability to: Maintain security, control and custody of inmates; provide clear and direct instructions on rules, regulations and procedures; interact with people of varied social, economic and cultural backgrounds; develop and maintain accurate records and prepare thorough but concise reports: utilize various management information systems and automation tools to maintain and access information and electronic communications via desktop computer systems and computer networks; make decisions on effective courses of action in emergency situations; establish and maintain effective working relationships with others; work effectively under minimal supervision.

Special Requirements: Must be willing and able to work evenings, holidays, and weekends. Must possess and maintain a valid California Class C driver's license as a condition of employment.

Candidates will be required to attend and successfully complete an eight-week correctional officer training academy. Attendance dates are to be determined.

Tattoo Policy: Tattoos shall not be visible while employees are on-duty. If you have any visible tattoos on or behind the ear, on the hands or fingers, on the neck or head that cannot be covered by a standard collared uniform shirt, you do not meet our tattoo policy and you will not be able to continue in the selection process. If you have any questions regarding the tattoo policy, please contact Background Unit Supervisor, Corporal Pedro Duran via e-mail at PDuran@santa-ana.org.

Candidates will be required to attend and successfully complete an eight-week correctional officer training academy. Attendance dates are to be determined.

Essential Functions Include But Are Not Limited To:

Assists in monitoring the conduct of inmates in a variety of custodial situations within a jail facility.
Performs inmate intake processes by searching, accepting property, checking criminal history records, booking, issuing clothing, fingerprinting and photographing inmates.
Ensures that inmate property is recorded and safely secured.
Escorts inmates to housing modules from attorney visits, medical visits, and inmates returning from court.
Escorts and directs inmates to recreational, operational and rehabilitative activities; observes interaction and verbally or physically intervenes if necessary.
Assists in ensuring that the facility is clean, well-maintained and secure.
Monitors condition of jail facility, identifies hazards or maintenance issues and refers matters requiring attention to appropriate personnel.
Receives, resolves or attempts to resolve complaints or requests from inmates; refers matters to supervisors.
Completes appropriate records such as assignment logs, transfer and release paperwork, etc.
Responds appropriately to inquiries regarding inmates.
Receives and checks incoming and outgoing mail and correspondence.
Observes and directs activities during inmate visits.
Enforces jail rules and prepares written documentation concerning incidents or violations.
Controls or assists in monitoring access to attorney rooms and visiting areas within the facility.
Assists in processing inmates for court appearances as necessary.
Operates department vehicle to pick up medications from local pharmacies, as needed.
Operates manual and electronic jail security systems.
Provides escort services for maintenance staff and other service providers within the jail facilities.
Performs administrative tasks updating classification or housing information, serving subpoenas, processing paperwork and preparing memos and reports.
Assists in ensuring that operations comport to applicable state and federal laws concerning the confinement and security of inmates as well as other administrative regulations, judicial rulings, and Police Department manuals, policies and regulations.
Performs other related functions as assigned.

Selection Process:

All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application.

To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.

Applications, as well as responses to the supplemental questionnaire, will be reviewed by the Human Resources Department and Police Department. A Personal History Statement and Background Investigative Questionnaire, completed by candidates prior to the end of the selection process, will also be reviewed by the Police Department. Applicants that possess the most pertinent qualifications will be invited to continue in the selection process, which includes the following components (may be administered/scored in a different order than what is listed below):

REACT Examination: (Qualifying) includes multiple-choice video simulations and computer administered test in which candidates must complete the following four components: a video based human relations test, a reading test, a math test and a report writing test. Testing takes approximately 2 hours. The examination is administered by the National Testing Network. PLEASE DO NOT TAKE THE REACT EXAM UNTIL YOU RECEIVE AN E-MAIL STATING THAT YOU MEET THE MINIMUM QUALIFICATIONS. Candidates need a score of 80% or higher on the Video Section, 70% or higher on the Count Section, and 80% or higher on the Reading Section to pass this examination.

The following three selection components (#2 Physical Agility Examination, #3 Oral Interview Examination and #4 Background Review) are all consolidated in one full day of testing.

ORAL INTERVIEW EXAMINATION: (Weight of 50%) Will evaluate experience, training and personal qualifications for the position. Candidates need a score of 70% or higher to pass this examination.

BACKGROUND INVESTIGATION: (Qualifying) Candidates will be investigated regarding employment, neighborhood conduct, references, financial stability, criminal history, driving history, educational history, and other related factors.

BACKGROUND ORAL INTERVIEW EXAMINATION: (Weight of 50%) Will evaluate each candidate's background, experience, training and personal qualifications for the position. Candidates need a score of 70% or higher to pass this examination.

JAIL ADMINISTRATOR'S BACKGROUND FILE REVIEW: (Qualifying) Contents of the background file and results of the background investigation will also be evaluated by the Jail Administrator.

POLYGRAPH EXAMINATION: (Qualifying) Candidates will take a polygraph examination designed to determine the truthfulness of the candidate's responses about his/her qualifications and suitability as a Correctional Services Officer.

PSYCHOLOGICAL EVALUATION: (Qualifying) Candidates will be interviewed by a licensed psychologist to assess the candidate's behavior and character to determine if an individual is at significant risk for employment problems as a Correctional Services Officer.

BILINGUAL ORAL FLUENCY EXAM: (If applicable) Will evaluate the ability to communicate effectively in both English and a second approved language (see list of accepted second languages at the top of this bulletin). Candidates do not need to pass this examination in order to be further considered.

NOTE: Prior to appointment, a medical examination will also be conducted.

The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.

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