Job Information

METCAD, CHAMPAIGN COUNTY 911
1905 EAST MAIN STREET
URBANA, ILLINOIS 61802
217-333-4348
http://www.metcad911.org

Bookmark: http://nationaltestingnetwork.com/publicsafetyjobs/fullJobDetails.cfm?agencyjobid=1259&jobid=6&agentid=782

Updated: April 30, 2025

METCAD, Champaign County 911 is continuously hiring for Telecommunicator I. The ECOMM National test is required before moving forward.

Scores will be pulled the first week of every month.

1. Register, schedule the E-Comm Test and complete the application via NTN. Incomplete applications will not be accepted.
2. E-Comm Test completion via NTN. Candidates must receive the following passing scores to be considered:
a. Call Taker section: 53 or above
b. Notes section: 64 or above
c. Dispatch section: 43 or above

3. Typing Test completion via NTN, typing at least 35 words per minute, with at least 90% accuracy. NOTE: NOTE: Pass/fail determinations are made based on the Adjusted Words Per Minute score.

4. E-Comm National Computer Simulations test via NTN.
5. Attestation signed and submitted via NTN by uploading the signed document to your account (available at this link).

Candidates successfully passing the steps above, will then be invited to move through the remainder of the hiring process which may include:
1. Telephone interviews.
2. In-person interviews.
3. Job preview sit along with a current Telecommunicator.
4. Reference and background checks.
5. Contingent offer of employment.
6. Drug screening, hearing test, psychological evaluation, and a fingerprint-based criminal history check.
7. Confirmed offer of employment.

Job Description: Performs emergency and non-emergency telephone and two-way radio communication work for police, fire and ambulance services; does related work as required. Click here for full job description.

Salary Information:

$27.7688 per hour; $57,759 per year.

Job Requirements:

Must be 18 years or older by date of hire.
U.S. Citizen, or legally authorized to work in the United States (must meet I-9 requirements at time of hire).
High School diploma, or equivalent by date of hire.
Ability to work shifts, weekends, holidays, and overtime.
Ability to solve problems and provide excellent customer service in stressful situations.
Ability to acquire mandated certifications (i.e. Law Enforcement Agency Data Systems,
Emergency Medical Dispatch, National Incident Management Systems) during the training phase.
Experience with dispatching, customer service, and computer use are preferred.

Click here for additional information about this opportunity.

Job Requirements

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