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SAINT LOUIS COUNTY 911 EMERGENCY COMMUNICATIONS 2030 N ARLINGTON AVENUE DULUTH, MINNESOTA 55811 218-725-5058 https://www.stlouiscountymn.gov/
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Updated: February 18, 2025
Position Title: Emergency Communications Specialist
St. Louis County is currently hiring for the position of Emergency Communications Specialist. Successful applicants will have filled out an application that can be found here.
Salary Information: $22.50-$27.49 hourly
Benefit Information: Eligible St. Louis County employees earn a competitive salary and benefits package, including:
Benefits are prorated for part-time employees and administered in accordance withthe applicable collective bargaining agreement or management compensation plan.
Department Contact: Christina HansenHuman Resources Senior Advisorhansenc@stlouiscountymn.gov
Department Information: Something for Everyone
St. Louis County provides opportunities for great jobs within a proven organization. With over 300 different types of jobs in the County, you can customize your employment experience in many ways. Live in a big city or small town, work indoors or outdoors, take training classes to sharpen your skills, and seize the chance to give back to your community. Providing Stability, Livability, and Community for 154 years, SLC has something for you.
Population: 85,884
KIND OF WORK:
The St. Louis County Sheriff’s Office is seeking dedicated and compassionate individuals to work in our 911 dispatch center. Dispatching for law enforcement, fire departments, emergency medical services, and handling calls for service from our citizens is a fast paced and rewarding career for anyone with a calling to help others and serve in public safety.
Skilled technical work in the operation of telecommunications and computer aided dispatch (CAD) equipment to provide a vital communications link between emergency response units in the field and locations where emergency assistance is requested by the public.
The salary range reflected above is the normal hiring range for 2022. The full salary range, including longevity pay, is $22.50 - $32.04 per hour.
This position is part of the Communication Department contract represented by the Local 66 of AFSCME.
DISTINGUISHING FEATURES OF WORK:
An employee in this class performs law enforcement, fire, medical and rescue related telecommunications dispatch work within the St. Louis County 9-1-1 Division. Duties include operating computer aided dispatch system, multi-line telecommunications and radio communications equipment to receive requests for emergency public safety assistance, determine the type and level of response necessary, accomplish timely, accurate and effective dispatch of emergency response units, monitor response and safety of responding units, and retrieve supplemental information from other local, state and federal information systems. The work is performed under the direction of assigned supervisory staff.
WORK ENVIRONMENT:
These work environment factors are general in nature and may vary depending on the specific position being filled. CONSTANT: Coordination; pinch; reach; sit; and talk/speak. Hearing is required from the right and left ear. Vision; customer/public contact; and shift work. FREQUENT: Push/pull up to 10 pounds. OCCASIONAL: Stand. RARE: Lift up to 10 pounds; lift 21 to 50 pounds; push/pull 21 to 50 pounds.
SELECTION PROCESS:
RATING SYSTEMS:
The typing proficiency and online written assessment can be taken any time after submitting a completed application. Applications will be screened for minimum qualifications and applicants will receive a notification with instructions regarding how to sign up for both assessments through the National Testing Network. If a candidate is unsuccessful at meeting the typing requirement (40 wpm, 90% accuracy), the typing proficiency may be re-taken up to 6 times within 30 days. Applicants may only take the written assessment once. Only candidates passing the typing and online written assessment will be forwarded in the selection process.
To participate in the online written assessment, you must have readily available picture identification, lap top or desktop computer, web cam with a microphone and wired headphones. Calculators, digital cameras and other communication devices containing calculator functions are NOT permitted. Please allow up to 3.5 hours for this virtual online written assessment.
Points will be awarded for job-related experience and education exceeding the minimum qualifications. Please be thorough in listing your work experience in the Work Experience section of the application as this will be used to determine part of your score. Only experience occurring during the ten most recent years will be used in determining this assessment. Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.
The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at www.stlouiscountymn.gov/jobdescriptions.
If you are eligible to apply for Veterans Preference, please attach to your application a copy of document(s) listed for the option that applies to you:
Please refer to Minnesota Statute 197.455 for additional requirements. Click Here.
PHYSICAL-MEDICAL STANDARDS:
Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.
DRUG TESTING:
Applicants selected for appointment must take and pass a drug test.
BACKGROUND CHECK:
Applicants selected for appointment to a position with St. Louis County are subject to a background investigation.
EMPLOYMENT ELIGIBILITY VERIFICATION:
All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.
PROBATIONARY PERIOD:
Appointees to the position must successfully complete a twelve month probationary period prior to being certified for permanent employment.
St. Louis County is an equal opportunity and veteran-friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, marital status, familial status, age, sexual orientation, status with regard to public assistance, disability, genetic information, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
