Job Information

NORTHERN OREGON REGIONAL CORRECTIONS
201 WEBBER STREET
THE DALLES, OREGON 97058
541-506-2911

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Updated: August 16, 2023

Position Title: Juvenile Shift Supervisor

Northern Oregon Regional Correctional Facility (NORCOR) is hiring for the position of Juvenile Shift Supervisor. Candidates are required to complete the following to be considered for the position:

NTN's IMPACT Exam
PSSA
Department Application (found here)

Salary Information: $58,735.00 - $79,095.00

Benefit Information: Medical, dental, vision, PERS (Public Employee Retirement System), life, vacation, sick, plus optional available.

Department Overview: Located an hour east of the Portland Metro Area in the scenic Columbia River Gorge, NORCOR Juvenile is a regional detention and youth care center that provides secure custody and programmatic services for justice involved youth in Central and Eastern Oregon. A career at NORCOR Juvenile gives you the opportunity to make a direct, positive impact in the lives of at-risk youth, while working with multiple youth service agencies and partners throughout the state. We are a collaborative team that encourages creativity, results oriented thinking, and pro-social engagement.

Area Information: https://www.thedalleschamber.com/

Population: 26,000

Position Summary:

This is a managerial and direct care position located in the juvenile detention facility. This position is responsible for the intake, care and custody of youth; the detention facility operates seven days per week/24 hours per day.

The position shares a complimentary work schedule with the Detention Manager and other Supervisory staff to ensure full time oversight coverage. The Shift Supervisor performs lead work duties as directed by the Detention Manager to include: direct supervision of employees, scheduling, training, and employee discipline.

Job Requirements

Age:
21

Citizenship Required:
Yes

High School Grad / GED:
Yes

Driver's License:
Yes

Ability to Read/Speak English:
Yes

Vision:
Correctable to 20/20

College:
Preferred

Prior Experience:
Preferred

DUTIES AND RESPONSIBILITIES:

A person employed in this position must possess the capability to perform the following duties. The duties are essential functions requiring the critical skills and expertise needed to meet job objectives. Additional specific details of these essential functions may be provided if applicable:

Perform the essential duties of a Juvenile Detention Officer, including (but not limited to): youth intake, instruction, supervision, searches, and evaluations.
Responsible for: youth, staff, and facility safety and security; employee scheduling and coverage; workload evaluation; statistical record keeping; staff training; and must maintain current CPR/First Aid Certification.
Act as a resource for the community and other agencies relevant to the normal functions of the facility; participate in committee work as assigned by the Detention Manager.
Create and update policy and procedures; create and develop behavior programs for the youth held in detention; prepare behavior reports; review and prepare incident reports; coordinate the treatment aspect of detention as directed by the Detention Manager.
Direct the daily activities in the facility; lead the overlap and exchange of information from shift to shift; ensure open and thorough communication with team members through staff meetings; log entries and direct staff communication, with particular emphasis on safe and secure operation of the facility; review all paperwork prepared by the shifts supervised.
Attend staff meetings; provide input and implement changes.
Respond to emergency situations and interact to diffuse aggressive situations; handle difficult and specialized behavior modification by using evidence based correctional practices.
Demonstrate a positive role model to other staff and youth by treating all human beings with respect; maintain punctual and regular attendance; establish and maintain positive working relationships with community partners, co-workers and other agencies; comply with department policies, procedures and regulations; maintain a neat personal appearance; exhibit a positive attitude and courteous example for youth, fellow staff, visitors and the general public and by being a law abiding citizen.
Exercise good judgment and sound reasoning.
Respond to after-hours calls; acts as the Detention Manager in the absence of the incumbent.

Qualifications:

Knowledge of youth behavior and current best practices in juvenile justice, knowledge of juvenile law in the State of Oregon, knowledge of security procedures and first aid, crisis intervention, correction techniques designed to assist youth in assessing and developing self-esteem and good behavior patterns.

Candidate must possess the ability to implement techniques with youth in group setting and individual settings. Candidate must have the ability to communicate effectively in both oral and written form, the ability to work with individuals from a variety of socio-economic backgrounds, and the ability to develop effective working relationships with staff and the public.

Candidate must use sound, practical and fair judgment in assessment and decision-making. Must possess or obtain within 30 days of hire, a valid driver’s license and an acceptable driving record.

Ability to read, analyze and interpret local or state government statutory or financial reports rules laws and regulatory documents. Bilingual English/Spanish is desirable.

EDUCATION and/or EXPERIENCE PREFERRED:

Candidates must possess at least a high school diploma (or equivalent) to be considered. A bachelor’s degree with major course work in corrections, youth development, or related field is preferred.

Candidate must have at least three years’ experience in a detention facility with increasing responsibility, group home setting or working with youth; or any satisfactory equivalent combination of experience, education and training which demonstrates the ability to perform the work described.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully, perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The facility operates 24 hours a day, seven days a week and this position will be required to work a variety of shifts, mandated overtime, and weekends and holidays.

Work is generally performed indoors in a detention environment and is essentially sedentary in nature. The work requirements include the ability to see, talk and hear, sit and stand, walk, use hand to finger, handle or operate objects, tools or controls; reach with hands and arms and lift or move (50) fifty pounds.

Some work assignments directly involve the safety and security of the facility and may require split second decision making.

WORK ENVIRONMENT:

Detention facilities are unique by nature. Communications may be by electronic means, requiring visual and audio queues and codes. The noise level in the work place is usually moderate but is unpredictable, and can escalate to a loud level of abusive verbal sounds and terminology. There may also be occasional occurrences of speaker systems, percussive and abrasive sounds, alarms and recreational sounds.

Working conditions are generally safe and situations may arise where the safety of the employee could be compromised, including: verbal abuse, threats, physical assault, etc. While every effort is made to ensure employee safety through training and the provision of personal protective equipment (PPE), the employee may be exposed to contagious, or infectious organisms, bacteria, viruses, and other biohazardous materials.

Some work assignments may require the physical restraint of hostile and/or aggressive youth. Mandatory overtime may be required from time to time, depending on staffing and facility needs. Juvenile Shift Supervisors may be called to assist Corrections Deputies in the adjacent adult correctional facility.

Additional Requirements:
NORCOR Juvenile is a 24/7/365 day a year facility. You can anticipate, and must be available to work holidays, weekends, and late and/or overnight shifts. You may be exposed to youth that are hostile, aggressive, and/or emotionally dysregulated. Patience, maturity and a professional demeanor are an absolute must.

Hiring Process:
Application, oral board interview, medical and psychological screening, and comprehensive background investigation, to include (but not limited to): personal and employment history, driving and criminal record, credit check, and DHS abuse and neglect registry.

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