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ALAMEDA POLICE DEPARTMENT 1555 OAK STREET ALAMEDA, CALIFORNIA 94501 510-337-8366
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Updated: September 05, 2025
Position Title: Public Safety DispatcherSalary: $42.74 - $51.91 Hourly $80,009.28 - $97,175.52 Annually
Nature of Position
The Public Safety Dispatcher performs non-sworn police work and support duties involved in public safety dispatch and communications; receives emergency and non-emergency calls and dispatches assignments according to established procedures; performs other related work as required. This is a specialized non-sworn class that provides technical communications support and computer information processing in support of emergency service provision including police, animal control, parking enforcement, limited public works functions, and other City services.
Posted Salary Includes:Base Salary: $39.09 – $47.48 per hourHoliday In-Lieu Pay: $3.33 – $4.04 per hourTotal Hourly Pay: $42.42 – $51.52Total Annual Pay: $88,233.60 – $107,1614 day work schedule (10 hours per day) Work schedules are determined by seniority and include nights, holidays, and weekends.
Examples of Duties
The following list of duties is intended only to describe the various types of work that may be performed and the level of technical complexity of the assignment(s) and is not intended to be an all-inclusive list of duties. The omission of a specific duty statement does not exclude it from the position if the work is consistent with the concept of the classification or is similar or closely related to another duty statement.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essentials functions.
Essential Duties
WORKING CONDITIONS
PHYSICAL DEMANDS
Employment Standards
Possession of the employment standards does not assure advancement to the Examination or placement on the Eligible List. This is a competitive examination where a candidate's performance in the Examination will be judged in comparison with the core competencies required of the job. To be considered, applications should possess the combination of education and experience necessary to provide the required knowledge and abilities for the position. A typical way to obtain the knowledge and abilities would be:
Education/Experience:Any combination equivalent to education and experience likely to provide the required knowledge and abilities. A typical way to obtain the knowledge and abilities would be:
Education: Graduation from high school
Experience: Two years of full-time work experience involving public contact, computer usage, and/or heavy telephone traffic. Experience in public safety, or dealing with stressful, multi-task-oriented situations is highly desirable. Other Requirements
KnowledgeKnowledge of organization and functions of a municipal law enforcement agency; modern office practices and procedures; application of modern computer technology including designated operating programs and software. Ability Ability to effectively coordinate the work of safety enforcement personnel in the field; assess and prioritize emergency situations; make rapid and sound independent judgments in stressful emergency situations; perform clerical work and basic mathematical calculations with speed and accuracy; operate computer equipment, a variety of office equipment and specialized police department equipment including computerized telecommunications and dispatch equipment; read, interpret, apply and explain various codes, regulations, manuals, maps, etc.; establish and maintain accurate records; prepare reports; communicate effectively; act with resourcefulness, courtesy and initiative; establish and maintain effective working relationships with employees and the general public.
Typing SkillAbility to type from clear printed copy at 35 net words per minute.How to Apply:
Selection ProcessStructured Oral Board Interview. Qualified applicants will be invited to an oral board interview. The Panel will conduct a comprehensive review of each candidate's technical knowledge and overall suitability for the position. Background Investigation. The Police Department conducts a comprehensive background investigation of personal history on all potential candidates, which may include but is not limited to:
After a conditional job offer is made, a City-paid medical examination and psychological evaluation are also conducted.Federal law requires that, prior to employment, you must furnish proof of your identity and eligibility for employment in the United States, such as driver's license, original Social Security card, US passport, or appropriate INS forms, etc.
E-VERIFY: The City of Alameda utilizes the Federal government's E-Verify program and new employees must provide documentation to establish both identity and work authorization, which includes showing a valid United States Social Security card at the time of hire (photocopies not accepted). VETERAN'S PREFERENCE CREDIT: A job applicant qualifies as a veteran if honorably discharged from active military, reservist, or National Guard duty of at least 18 consecutive months within the past five (5) years of the date of application. In case of discharge attributable to service-connected injuries or illnesses, the 18 months active duty requirement need not be fulfilled. An applicant claiming veteran's preference credit must attach to their application, a legible copy of their DD-214 verifying the type of discharge and date(s) of active service. NO OTHER DOCUMENTATION WILL BE ACCEPTED.
AN EQUAL OPPORTUNITY EMPLOYER: The City of Alameda is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. In compliance with local, state, and federal laws and regulations, the City of Alameda will employ and promote qualified individuals with regard disability. The City is committed to making reasonable accommodations in the examination process must do so no later than the final filing date for receipt of applications, otherwise it may not be possible to arrange accommodations for the selection process. Such requests should be addressed to the Human Resources Department I 1-510-747-4900 I hr@alamedaca.gov I 2263 Santa Clara Avenue, Room 290, Alameda, CA 94501. Request can be made via email, phone, or in writing via U.S. mail. The information contained herein is subject to change and does not constitute either an expressed or implied contract.
