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FOUNTAIN VALLEY CITY OF 10200 SLATER AVE FOUNTAIN VALLEY, CALIFORNIA 92708 714-593-4567
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Updated: August 29, 2025
Position Title: DISPATCHER - ENTRY LEVEL
The City of Fountain Valley is building an eligibility list for the position of Entry Level Dispatcher. Candidates are required to complete NTN's ECOMM National Exam, Ecomm National Computer Simulation and a Department Application to be considered for the position. All applicants must have taken the NTN's ECOMM National Exam and Simulation test though the National Testing Network within 12 months of application date. Candidates can waive the NTN ECOMM if completed their P.O.S.T. Entry Level Dispatcher test within 12 months of application date and scored a minumum T-Score of 45.
The City of Fountain Valley is currently accepting applications for Entry Level Dispatcher. All applicants must complete and submit an employment application by visiting the City’s website at www.fountainvalley.org. All required certifications/licenses MUST be submitted with the completed employment application; otherwise application will be considered incomplete.
Salary Information:
Benefit Information: The City of Fountain Valley offers an excellent benefit package including, CalPERS retirement, city paid-contribution towards health benefits, city paid holidays, sick leave and vacation leave.
FOUNTAIN VALLEY POLICE DEPARTMENT:
The Fountain Valley Police Department's mission is to demonstrate 1) Courage to protect life and property; 2) Duty to provide the highest quality of service in a fair, impartial, and ethical manner; 3) Commitment to take a leadership role in providing public safety and quality of life in a manner that will preserve the public trust.
The Police Department is comprised of dedicated professionals including the Chief of Police, 2 Captains, 3 Lieutenants, 1 Support Services Manager, 10 Sergeants, 9 Corporals, 39 Police Officers, 9 full-time Dispatchers and 1 part-time Dispatcher, Crime Analyst, Record Clerks, Community Services Officers, Police Cadet, and administrative staff.
THE CITY OF FOUNTAIN VALLEY:
The City of Fountain Valley is nestled in the heart of Orange County. With approximately 60,000 residents, we are a mid-sized full-service Police Department that proudly serves our wonderful community with courage, duty, and commitment. With City events like our Summerfest and National Night Out, we actively participate alongside community members to build a safe and vibrant City. The City of Fountain Valley is only 7 miles from the beach with countless restaurants, entertainment venues, shopping centers, and Disneyland within a 15-mile radius of the City.
Candidate Contact PersonDiana GarciaHuman Resources Analyst(714) 593-4506
Diana.Garcia@fountainvalley.org
High School Grad / GED:High School graduation or equivalent or possession of a General Education Development Test (GED) certificate is required.Prior Experience:
SELECTION PROCESS:APPLICATION REVIEW: A review of each application and attachments will be conducted. Certifications and licenses must be entirely legible and must be scanned and attached to the application. Faxes, postmarks and hand delivery will not be accepted. After certificates and/or licenses are scanned and saved as a file on your computer, you can click on the "Add Attachments" link in the Job Application step of the employment application in order to upload the files. WRITTEN EXAM: All applicants must take the NTN's Ecomm National Exam and Ecomm National Computer Simulation test through the NTN by the time the application is submitted. Candidates are required to pay a fee to NTN to take the exam. You may visit the NTN website at https://www.nationaltestingnetwork.com for more information regarding test dates/test sites. NTN scores are considered valid with the City of Fountain Valley if obtained within 12 months of the application date. Candidates who have successfully completed their P.O.S.T. Dispatcher exam within the last year (12 months) are required to attach their exam scores along with their application in order to waive the NTN Ecomm exam. ORAL INTERVIEW: Will evaluate the candidate's experience, training, and personal qualifications that are essential for successful performance on the job. EEO/ADA STATEMENT: The City of Fountain Valley is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Candidates with a disability who may need accommodation during the selection process must notify the Human Resources Department at least 72 hours in advance of the exam date. IMPORTANT RECRUITMENT INFORMATION: All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully completing all components of the pre-employment process which may include but is not limited to: reference check, background investigation, credit check, California Department of Justice (DOJ) criminal history check (Live Scan fingerprinting), polygraph, psychological evaluation, post-offer drug test and post-offer medical examination.
