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GREATER CLEVELAND REGIONAL TRANSIT AUTHORITY 1240 W6TH STREET CLEVELAND, OHIO 44113 216-566-5163
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Bookmark: http://nationaltestingnetwork.com/publicsafetyjobs/fullJobDetails.cfm?agencyjobid=3168&jobid=6&agentid=1258
Updated: June 09, 2025
Position Title: Dispatcher - Transit Police
The Greater Cleveland Regional Transit Authority (GCRTA) is hiring for the position of Transit Police Dispatcher. Candidates are required to take the ECOMM exam through the National Testing Network to be considered for the position.
Candidate Contact Information:Damon Margida216-356-3508damon.margida@gcrta.org
The Testing period will end on July 9, 11:59 PM.
**The GCRTA iRecruitment employment application for candidates is due July 9, 2025 at 11:59 PM**.
Click here to Apply:
Salary Information: Yearly salary 57,948
Benefit Information:
· Shift pick occurs bi-annually and is based on job seniority
· 8 and 10 hour shifts
· Uniform allowance
· Fraternal Order of Police Collective Bargaining
· Medical, Dental, Vision
· OPERS Retirement
· Deferred Compensation Program
· Paid Holidays, Vacation and Sick Time
· Annual recertification hours
· Compensatory time
· Training and Career Development
Our Mission:
Greater Cleveland Regional Transit Authority Police Department provides a safe and orderly environment within the transit system while promoting the confidence of the riding public, enhancing the use of the system and protecting from crime and terrorism. Transit Police work directly with regional partners to respond to and recover from natural and man-made disaster.
About us:
Greater Cleveland Regional Transit Authority Police Department is one of the largest law enforcement agencies in Cuyahoga County, and one of the largest in the state of Ohio. We cover approximately 458 square miles and 59 municipalities throughout the county. Greater Cleveland Regional Transit Authority Police Department maintains it own Police Communications Center and works in coordination with internal and other external police and public safety departments.
Job Requirements:
· Applicant must have a high school diploma or its educational equivalent. An Associates or advanced degree preferred but not required.
· Completion of computerized dispatch programs (e.g. Computerized Criminal History (CCH), etc.) is preferred but not required.
· Applicant must attain qualifications through training leading to certifications to use systems Criminal Justice Systems the Law Enforcement Automated Data System (LEADS), and such certifications that might be required by government regulatory agencies such as the U.S. Department of Homeland Security and the Ohio Department of Transportation.
· Two (2) years’ experience in a related emergency field or information traffic work environment (e.g. dispatching, traffic control, etc.) is preferred.
· Emergency dispatch/CJIS/ CAD and 911 experience desired.
· Candidates must have a strong Microsoft Windows (Word, Excel, and PowerPoint) operating systems background and the ability to multitask in a highly changing environment.
· Candidates must be able to prioritize, evaluate and quickly respond to high stress situations, exhibit excellent written and verbal communication skills with a clear voice presence on the telephone and radio are required.
· Candidate must have proven proficiency in computer keyboarding (30 wpm) and reading comprehension.
· Always exhibit professional standards and maintain effective working relationships with those contacted in the course of work.
· Applicant must possess a valid Ohio Driver’s License.
· Ability to Read/Speak English: Yes
· Bilingual abilities are a plus.
The performance of these duties may be required at any time of the day or night, any day and night of the week. The position is a bargaining unit position.
Applicants must pass a thorough background investigation. Applicants are required to provide originals of the following documents at the time of the Personal History Statement. Past and present work history and personal references will be reviewed.
Failure to fully complete the Personal History Statement and submission of required documents may delay or jeopardize your eligibility for employment.
All communications regarding your application will be sent through the I-Recruitment site, you will receive an email from "Oracle Administrator (OR15)" sysadmin@gcrta.org to let you know there has been a change to the status of your application or that you have received a communication regarding your application.
To check the status of your application: Log into the GCRTA I-Recruitment site, look under “Status” column. To check your communications: Log into the GCRTA I-Recruitment site, click on the icon below “Application Details” of the job posting, click on the “Communications” tab to view communications.
Successful candidates will be expected to pass a background check and post-offer drug screen that is job related and consistent with business necessity.
AN EQUAL OPPORTUNITY/ADA EMPLOYER/DRUG-FREE WORKPLACE
Additional Details:
About Greater Cleveland Regional Transit AuthorityThe Greater Cleveland Regional Transit Authority (RTA) provides transportation services for 150,000-200,000 customers on a typical weekday, or about 45 million rides annually, through a variety of services, including HealthLine, bus, Paratransit, light rail, heavy rail, and vanpools. RTA is the 2019 recipient of the prestigious American Public Transportation Association (APTA) Gold Award for Bus Safety & Security Excellence.We are proud to be one of northeast Ohio’s major employers with a workforce of over 2,100 employees carrying out our mission of Connecting The Community.
