Job Information

SALEM CITY OF - WILLAMETTE VALLEY COMMUNICATIONS CENTER
555 LIBERTY STREET SOUTHEAST
SALEM, OREGON 97301
(503)588-6162
http://www.cityofsalem.net/Departments/Police/WVCC/Pages/default.aspx

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Bookmark: http://nationaltestingnetwork.com/publicsafetyjobs/fullJobDetails.cfm?agencyjobid=821&jobid=6&agentid=425

Updated: July 05, 2018

Classification: Communications Specialist - Lateral

Willamette Valley Communications Center is currently building an ongoing list for Lateral Communications Specialists.

If you are an experienced Dispatcher, with minimum of three years of experience in that role in a similarly sized and complex organization, preferably have experience with WVCC, and have current required state certifications, then please complete an online application today. The Department application is available here.

You must have an ECOMM National Test for this position. Testing for the ECOMM National test is available at the Brooklake campus of Chemeketa Community College, and various other locations.

Salary Information: $23.40 - $29.58/hour + excellent benefits

There is also 5% bilingual pay incentive for language skills in Spanish, Vietnamese, Thai, Low and Loa, Cambodian, Highland Lao (Mien) or Hmong, or Russian.

Benefit Information: Medical, dental, vision, life and disability insurance, PERS, optional deferred comp

Contact Information:
Training Coordinator
503-763-3326
wvcctrainingcoordinator@cityofsalem.net

Department Information:
WVCC was formed in 1991 through the consolidation of three area dispatch centers: Mid-Polk 9-1-1, serving most of Polk County, METCOM (Salem Metropolitan Communications Agency), serving the Marion County Sheriff and Marion County Fire Dist #1, and the City of Salem dispatch center. In July of 2012, Lincoln County agencies previously served by LinCom 9-1-1 also joined the WVCC family. WVCC is a division of the Salem Police Department; their 70+ member staff members are all employees of the City of Salem.

59 call takers and dispatchers are trained and certified by the State of Oregon in Telecommunications and Emergency Medical Dispatch protocol which enables them to provide medical instruction to callers while paramedics are en route. Six Shift Supervisors, a Training Coordinator and an Operations Manager all work towards providing emergency call and incident handling.

City Information:
Salem is the capital City of Oregon, located in the beautiful Willamette Valley, surrounded by recreational areas, located an hour from ocean beaches, Portland and the Cascade Mountains. Salem is home to five institutions of higher education, including Willamette University and Chemeketa Community College. Over 13 public or private universities and colleges are located within a 70-mile radius. Salem’s educational institutions provide undergraduate and graduate programs and workforce training, as well as contribute to a rich tapestry of cultural and art events that enrich the community.

Population: 159,265 (2014)

Job Requirements

Minimum Qualifications:

Must pass the pre-employment drug test
Must pass the pre-employment background check and psychological testing
Typing certificate: 35 wpm, with 95% accuracy
Pass the required NTN testing, required passing scores are: Calltaker 63, Notes 63 and Dispatch 62.
Must be able to work periodic overtime and a variety of 24 hour rotating shifts including holidays and weekends.
Pass a vision and hearing examination.
APCO Emergency Medical Dispatch (EMD) certification, or completion of such within six months of date of hire.
Possess a current Basic, or higher, Tele-communicator certification from D.P.S.S.T.
GED or high school diploma and experience in performing high-activity call receiving work, communicating via telephone equipment, or dealing with emergency related requests from the public;

Vision and Hearing:
Oregon's minimum standards to work as a Tele-communicator and background disqualifiers can be found in OAR 259-008-0011.

Typing Test:
Please visit your local WorkSource Office/Oregon Employment Department or GOODWILL Career Center to complete the typing test. If you live in an area where there is no local employment department or you are from another state, please contact hr@cityofsalem.net to have the typing test you will take pre-approved. City will accept tests taken in the last 12 months, taken after December 17, 2016.

WorkSource Center Oregon Employment Department
Salem is located:

605 Cottage Street NE
Salem OR 97301
Office hours: 8:00 a.m.to 4:30 p.m.

GOODWILL
Salem Location:
3535 Lancaster Drive NE, Salem OR 97305
Office hours: 9:00 a.m. - 5:30 p.m.

Portland Location:
1943 SE 6th, Ave.
Office Hours: 9:00 a.m. - 5:30 p.m.

Vancouver Location:
6425 NE Fourth Plain, Vancouver, WA 98661
Office Hours: 9:00 a.m. - 5:30 p.m.

SELECTION PLAN:
How can I apply?
Click on the green "Apply" button to complete your application. Make sure you specify how you meet the qualifications outlined in the class specification and complete the application in its entirety. To be considered all applicants must complete the following steps and submit, please note a typing test and ECOMM test results must be completed before 11:59pm on December 18, 2017: (Any items missing will disqualify your application.)

Complete a City job application.
Attach valid and current typing test results to your City application.
Take and pass Ecomm National Test by selecting City of Salem under Emergency Communications at the following link. Click here: NTN's jobs listing. Testing must be completed before the posting close date of December 18, 2017 at 11:59pm.

NTN ECOMM test dates are now available for:

Portland – Portland State University Testing Center, 527 SW Hall Street Suite 340, Portland, OR 97201

Chemeketa Community College Brooks Training Center - 4910 Brooklake Rd NE, Brooks, OR 97305

If you would like more information about employment at the City of Salem, please visit our website at www.cityofsalem.net/jobs.

The listed work examples are illustrative of the classification level and not intended to list all duties typically assigned to this classification. Employees may do all or some of the listed duties, or other related duties. The above statements are intended to describe the general nature and level of work being performed by employees assigned this classification. It is as well intended to be compliant with the Americans with Disabilities Act.

Applications may be filed online at: https://www.governmentjobs.com/careers/cityofsalem

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